FAQ
Orders and Prices
Are all products available?
Availability may vary. Please WhatsApp us to confirm stock, pricing and delivery before ordering.
Prices shown exclude 9% GST for local customers, where applicable.
Is there a handling fee for local orders?
A S$60 handling fee applies to Singapore orders below S$600. The fee is waived for in-store purchases and self-collection.
Payment
How can I pay?
We accept cash, PayNow and bank transfer. PayNow is available using our company UEN, QR code or mobile number. For overseas bank transfer or MoneyGram, please contact us for the appropriate details.
Local cash on delivery may be arranged by agreement. Please contact us to confirm the payment options for your order. We do not accept cheques.
When will my order be confirmed as paid?
For advance payments, your order remains pending payment until we verify receipt. You can upload your payment receipt on the order page or send it with your order number via WhatsApp.
Delivery and Collection
How long does delivery take?
Delivery typically takes 1–6 working days, depending on availability and destination. For local orders, we aim to arrange delivery the same day or the next working day where possible. Please contact us to confirm your order’s arrangements.
Do you deliver internationally?
Yes. We can arrange freight, or work with your own freight forwarder. Freight and any insurance charges will be agreed according to your order and destination. Import duties, taxes and other destination charges are the customer’s responsibility.
Why can shipping weight be higher than product weight?
Couriers may charge based on actual or volumetric weight, whichever is higher. Protective packaging may increase parcel size and weight. Contact us for a shipping estimate.
Can I collect my order?
Yes. Self-collection is available from our Singapore premises. Please contact us before visiting. Local purchases and self-collected orders are subject to GST where applicable. Overseas visitors may contact us to check any applicable tourist GST refund arrangements.
Warranty
Do all products include a warranty?
No. Some products include a warranty; others are offered without one. Where both options are available, the warranty option is generally priced higher. Please check the product listing or quotation for the applicable terms before purchase. Applicable statutory rights remain.
Can you source or import products for us?
Yes. We can discuss sourcing products internationally and importing them into Singapore on your behalf. We also have warehousing facilities in Singapore. The customer funds the purchase, and product costs, freight, applicable taxes, warehousing and other charges will be discussed and agreed before proceeding. All arrangements are subject to availability and applicable laws.
Please WhatsApp us with the product or brand, model, quantity and destination.
Visit or Contact Us
Where are you located?
Lachmi Enterprise Singapore
Oxley BizHub
61 Ubi Road 1, #01-13, Lobby 2
Singapore 408727
What are your opening hours?
Monday–Friday: 10:00 am–6:00 pm
Closed on Saturdays, Sundays and public holidays. Please WhatsApp us before visiting.
How can I contact you?
WhatsApp: +65 9623 8981
Email: gullaab@gmail.com
CC: vmipl@singnet.com.sg
Website: www.lachmi.sg